I personally do not have high expectations when it comes to customer service so when I had a small issue with an online order, I assumed Cryoheat would address it in a typical manner...what I didn't expect was how proactive and quick they were to respond. I worked with JD who I felt went above and beyond, more than I was expecting. Totally made my day. Knock on wood, if I have any future issues with my RZR transmission I'll definately be sourcing them for parts. On a side note and based on my personal online research, Nachi bearings (especially after treatment by Cryoheat) appears to be one of the best options out there.
Nachi bearings fit well. Everything was there, no complaints. Questions were answered almost immediately via email.
In terms of the parts seems to be good but only to time will tell. Customer service leaves something to be worked on. I ores the bearing kit for my ranger then was concerned if it was the the right kit so I used the chat feature and it was confirmed the right kit. However about half way into the replacement of the bearings noticed one bearing was not the right size then counted and was missing 2 others. Made a call and spoke to someone who wanted to argue that I ordered them before the kit was confirmed the correct one and spoke over me the whole call. He said that he would send the 3 bearings which I still haven’t seen and don’t really expect too. A real a$$hole! Ended up buying the 3 better bearings locally for half of what the whole kit was. Will it be ordering from them again even after a would be verification of the correct kit.
I haven't gotten the chance to try out bearings for actual usage of the machine, but the install was pretty easy and the bearings seemed to fit more snugly than the stock bearings I removed, so I think the kit should work well once I take the machine for a spin.
Polaris RZR Transmission Bearing Kit XP 1000/Ranger/General<h6>CH6035</h6>