Can't say enough good things about the support I received from JD at Cryoheat!
Stripped high gears out of a 2019 Polaris RZR XP 4 Turbo S.
Once I split the case, JD walked me through troubleshooting and identification of damaged parts. This was an unusual failure of the gears alone with no other bearing or retainer failure.
I sent him pictures of all the gears and case. After review, he called back and discussed all the options. (for his boss: he did a great job promoting services and options of full builds), but I have a limited budget for this toy. He deserves a raise.Customer service is becoming a lost skill, but this experience has shown me it still exists.
Based on experience with Polaris choice in transmission bearings, I did replace the high failure ch!na bearings with #cryoheat last year and had no issues. Just sad I have to replace again due to shrapnel throughout the case.
Thank you again for the support and service!
V /R Lance